AI Concierge · NYC · Boutique Hotels & Luxury Residences
An intelligent AI concierge that knows your property, knows New York, and converses like a world-class human concierge — delivered on WhatsApp, live in 48 hours.
The Problem
60%+ of guest questions are repetitive. Staff answer the same questions on every shift.
App adoption under 15%. Guests won't download yet another app for a 3-night stay.
Fragmented tech nobody checks. Alerts everyone ignores. Staff revert to WhatsApp groups anyway.
Staff buried in admin instead of delivering the personal touches that define great hospitality.
"When a guest calls reception, they're told to use the app. That's not hospitality."— Biswo Khadka, Founder · 20 years hotel operations
Maya in Action
Maya thinks, remembers, and converses with the warmth and intelligence of a world-class concierge — available 24/7 on WhatsApp.
AC, housekeeping, extra towels — logged and dispatched instantly. Guests get an ETA.
Restaurant bookings, room service, bar recommendations — with real NYC insider knowledge.
Broadway, museums, transit, neighborhoods — like asking a local friend who knows everything.
Maya never sleeps, never has a bad shift, never tells a guest to call back in the morning.
Guests converse in their own language. No extra setup required.
Maya remembers your guest's name, room, and preferences for their entire stay.
How It Works
Amenities, policies, hours, local recommendations. A simple document is all we need.
We build your property's knowledge base and tune Maya's personality to match your brand.
A QR card in each room opens WhatsApp. Maya greets guests by name and is ready to help.
Maya handles the repetitive. Your team delivers the personal moments that build loyalty.
No PMS integration required. No annual contract. No IT team needed.
Why Aventaz
Every competitor was built by engineers who studied hotels. We ran them.
Every design decision comes from knowing what actually breaks at 2am — not a tech playbook.
Guests already use it. No new behavior, no app download. One conversation for the entire stay.
Bryant Park, Broadway, hidden burger joints, subway tips — like a local concierge who never clocks out.
One notification when a human must act. No dashboards nobody checks. No alerts everyone ignores.
Maya vs. The Others
Pricing
Per available room, per month. No surprises.
Setup included. First month free. Cancel anytime.
Text Maya on your own phone. See the difference in 5 minutes.